StudentKare
B2C and B2B E-Commerce
Overview
StudentKare is a comprehensive e-commerce solution designed to address the unique needs of educational institutions and their communities. It serves as a marketplace connecting students, schools, and sellers.
Secondary Research
Amazon, Flipkart, and School Specialty
My Role as UX Designer/Product Designer
Product Research, Design Systems, User Flow, Lead Design & Development team and Decision making for DevsOps Integration, Built the product from zero
Results
22k visits and 450+ Successful Orders in 9 months
Approach
- Identify the core challenges and pain points within the existing educational e-commerce landscape.
- Studied industry benchmarks and relevant e-commerce models.
- Conducted in-depth interviews to understand user needs and preferences.
- Engaged in team-based brainstorming sessions to generate and refine innovative solutions.
Simplifying school shopping experience to help parents navigate and purchase essential educational products with confidence.
StudentKare.com stemmed from understanding what parents needed most while shopping for school supplies. Research showed they valued simplicity and quick access to products. We delivered this through a clean, modern interface with clear navigation labels and intuitively organized product collections.
Design standardized product cards with consistent dimensions and prominent action buttons, creating a predictable shopping experience. By thoughtfully structuring information hierarchy to simplifying the browsing experience to make India's leading school supplies platform enjoyable and easy for busy parents.
We faced a unique challenge in serving both sellers and customers, where order fulfillment needed to balance efficiency with operational flexibility.
Addressing a critical fulfillment challenge - managing multi-seller orders across distributed warehouses, through user research we identified, our warehouse operations team needed automated yet flexible order processing for different situations.
We developed a dynamic order-splitting algorithm to automate fulfillment decisions based on inventory, warehouse proximity, and delivery optimization. To ensure flexibility, a manual override feature was added for special cases and peak demand periods.
Not skipping customer transparency, we added innovative fulfillment center display, which initially showed potential shipping cities based on real-time inventory data, later consolidating to the final dispatch location post seller confirmation.
This hybrid approach balanced efficiency with flexibility, streamlining shipping, reducing costs, and preserving the human touch crucial in B2B operations. It showcased how user-centric design and operational excellence can resolve complex supply chain challenges.
Streamlining Financial Flows – Architecting Payment Systems for B2B Education
We found complex payment scenarios in the platform. We visualized every financial touchpoint from standard transactions to multi-seller cases showing exactly how money moves and where tax deductions occur through detailed flow documentation.
This clarity proved invaluable for our finance team, who used these documented flows to make quick decisions about tax implications, reconciliation processes, and payment scheduling.
When new payment scenarios emerged, the team could easily reference and adapt existing flows, significantly reducing decision-making time. The result was a streamlined system where automated payments, tax compliance, and financial planning worked seamlessly together, allowing schools and suppliers to focus on their core operation
Multi-Branch School Management Platform
We recognized that modern schools operate across multiple locations with diverse administrative needs. We built a robust platform that allows schools to register each branch as distinct centers within their organization, creating a unified yet flexible procurement structure.
When schools place B2B orders, products are automatically routed to the correct branch location, ensuring supplies reach the right students at the right campus. Students can be enrolled directly into the system and linked to their respective campuses, streamlining the ordering process.
The role-based access system enables schools to assign specific permissions to different users - from principals who need full oversight to branch managers who handle local purchasing decisions.
This centralized approach with distributed control gave schools the ability to maintain procurement standards across all locations while allowing each branch the flexibility to manage their specific needs. The result was more efficient resource allocation and simplified administration for multi-campus educational institutions.
User flow and low-fidelity wireframes based on product requirements
Sensitive details are omitted to ensure client's confidentiality.
Modernizing School Procurement and Inventory Management – A Digital Solution for Multi-Campus Distribution
Our solution addressed the complexity of bulk purchasing and distribution in schools by creating a unified digital system. The integrated POS system not only tracked purchases but also managed inventory across multiple school locations, giving administrators real-time visibility of their supplies.
We enabled schools to monitor product distribution to students and maintain accurate stock levels at each campus location. The system provided insights into consumption patterns, helping schools optimize their bulk purchases and predict future needs.
School staff could easily track which students had received their supplies, manage returns, and plan distributions more effectively. This transformed what was once a manual, error-prone process into a streamlined digital workflow that saved time and reduced administrative burden.
The result was a more efficient operation where schools could confidently manage large-scale student supply distribution while maintaining accurate records across all their locations.